1.

AN ELITE TEAM OFFERING World class specialist expertise

You get direct access to a team of top specialists in incident response, cyber and data law, privacy and digital ethics, crisis and reputation management, and social influence that are each world leaders in their respective fields.

2.

A UNIQUE APPROACH WITH A PORTFOLIO OF MARKET-LEADING SERVICE

Our RAPTOR methdology provides the Rapid Action (RA) services for immediate incident response, the Preparation and Training (PT) to test, assess and optimise your processes, and the Operational Readiness (OR) services to help you maintain crisis preparedness.

3.

MEMBERSHIP PACKAGES TO PROVIDE COST EFFECTIVE ACCESS TO VITAL SKILLS AND SERVICES

Our membership packages are tailored to the needs and risk profile of each client and offer compelling value with the assurance that you will be well prepared and supported by the best team in the business.

Prevention is the priority, but as NO organisation is totally secure, you also need to prepare for the inevitable

You’re NOT to GDPR compliant unless you regularly test, assess and evaluate your processes. You not only need to do scenario planning, but you also need to run immersive simulation exercises to ensure that your team is crisis prepared.

Are you going to be COVERED .... and if so WHAT your will your cyber insurer actually PAY FOR

Be aware of exactly what your cyber insurance cover is:

  • Cyber insurance policies often include a host of provisions and exclusions that make it almost impossible to claim for any incident. Recent incidents illustrate that insurers are already refusing to pay
  • Even when they do pay, their cover simply includes the basics and not the kind of expert cyberincident response that you’d expect. It’s like being stretchered to the side of the street after the road accident to “get you out of harm’s way” rather than being rushed to hospital to have the very best surgeons available focus on getting you fixed.

Be aware of cyber risk and avoid 'cisolation'

Most of the leadership team in any organisation is focused on return on investment (ROI) metrics like revenue and profit. The CISO is alone is focusing on return on risk (ROR) metrics like risk appetite. Not only can the CISO find himself isolated, but he is sometimes also scapegoated – when data misuse occurs as a consequence of the CMO’s actions or when a security breach occurs as a consequence of the CIO’s actions, but the organisation blames the CISO – this is just one potential consequence of CISOlation.

Becoming Crisis Prepared

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WHAT ARE THE CRITICAL STEPS IN A CYBER INCIDENT?

These are the key steps to focus on in a cyber incident – you will probably need specialist support for each:

  • The technical fix: identify and the fix problem(s), and do forensics to diagnose the cause and full scope.
  • The legal defence: rapidly develop a legal strategy and a legally defensible narrative based on the forensics.
  • The brand defence: the standard PR approach to crisis management simply won’t work in a cyber incident and may even make things worse.
  • Social response: use trusted voices to counter misinformation with authority and counter hysteria with reach and credibility.

Cyber Incident Response

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The Answer

WHO WE ARE

THE VERY BEST TALENT

Imagine if you could call upon the world’s top cyber law expert and the top digital ethics expert, supported by a team of leading crisis management practitioners. After all, when disaster strikes, you’ll want the very best advice.

ELITE DIGITAL ERA SPECIALISTS

The digital era brings with it entirely new opportunities and threats. The old techniques no longer work. When the worst happens, the tranditional approach won’t do you any good. A new approach with nothing but the very best specialist skills and services is needed.

A NEW BUSINESS MODEL

Disrupting the market for crisis management services, where hefty retainers and overheads are the norm, we offer competitive, flexible access to a better set of specialist skills and services than you could find anywhere else.

WHY WE EXIST

The crisis management industry is preparing its clients for yesterday’s problems, using methods and business models that are out of date. Today the biggest threat to your brand and your business is a major data leak, outage or breach. It could be caused by a hacker or a careless or disgruntled member of staff or you could face a whistle-blower. And it could happen at any moment.

With hefty retainers and overheads, crisis management firms focus on containing crises, but with GDPR swift and wide disclosure is mandatory and containment is impossible. A whole new approach is required. You need an elite team of specialists that can move swiftly to do everything from advising you on your legal exposure to leveraging global influencer networks to counter any hysteria and misinformation.

You need The Crisis Team.

Global Opinion Leaders in Cyber Crisis Management

Don’t leave it until it is too late. Get in touch now to find out more