There is a perception that in a crisis you either use the internal team or the usual external advisors or a group of specialists. The reality is that you invariably need all three.
When you consider your health, there are specific aspects that you’d expect within a company, from first aid to occupational health. However if you feel ill and need a professional diagnosis you’d go to your family doctor, but if you needed specialist support for say a heart complaint then he’d refer you to a heart surgeon. Each of these are necessary and entirely complementary.
Similarly, we work with your in-house teams as well as your retained agencies and external advisors – and we do so as and when you need us. And also, much like your heart surgeon, we are there whenever you need an occassional check-up, but we are also there when you really need us most – in times of crisis.