Bill Mew explains that Facebook’s boss, Mark Zuckerberg, has set out how he believes the social network and the internet should be regulated. He has said there was a need for governments and regulators to have “a more active role”. Zuckerberg said he believed new regulation was needed in four areas – harmful content, election integrity, privacy and data portability.
The discovery if the kinds of Facebook groups operating in illegal activities indicates that regulation may need to go even further – to ensure that the social networks police their users for unlawful activity as well.
Obviously, people are cynical about Zuckerberg’s comments and they say that his call for regulation is an acceptance that self-regulation has failed. It remains to be seen what regulations are finally drawn up and then put in pace and how well Facebook and others then adhere to them.
Facebook accepts that it needs to be more vigilant, but the volume of content means that it needs to rely on a level of automated moderation. The AI currently used to moderate content, especially video, is not yet as advanced as it would need to be to be effective. Further investment is required therefore both in the army of human moderators and also in improving the automated moderation tools.
[taq]If there were a free @Facebook with limited moderation and a paid for one with much improved moderation, people would most likely almost all opt for the free version and then complain about it, so Facebook cannot really win, @BillMew[/taq]
If there were a free Facebook with limited moderation and a paid for one with much improved moderation, people would most likely almost all opt for the free version and then complain about the lower level of moderation – so to an extent Facebook cannot win here, but it can expect ongoing scrutiny.