Is it really possible to counter misinformation and hysteria following a cyber incident?

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  • Crisis Management, Cybersecurity
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Any crisis caries with it the treat of misinformation and hstyeria on social media and in the press, but cyber incidents are different in nature and thus far more prone to this particular threat. This is because cyber incidents differ from normal crises in three important ways: You’re likely to be on the back foot:...

Is Facebook a publisher or not? and will its new oversight board make a difference?

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  • Crisis Management, Regulation
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Is Facebook a publisher or is it not? If Facebook IS a publisher then it is covered by the US constitution’s protected for freedom of speech and freedom of the press – protections that it has sought on many occasions. However, if it IS a publisher then it needs to take responsibility for what it…

Huawei offers to sell its 5G technology to prospective Western buyers

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  • Crisis Management, Regulation
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In an intersting move Huawei has offered to allay security concerns and circumvent the tarif situation by allowing prospective Western buyers to licence its 5G technology – including the source code. Bill Mew explains the issues in this brodcast interview for RT. Video: To allay security concerns, @Huawei says it's prepared to sell the core…

Issue 8: Cyber Crisis Comms

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  • Big Issues, Crisis Management, Cyber Law, Regulation
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Head in the Sand 8: the level of cyber crisis management preparedness is also woefully low, with many traditional crisis management techniques being inappropriate in a cyber crisis anyhow. In addition to the low uptake of cyber insurance there are also very few organisations with crisis management cover. Many of those that do, are relying...

Discussing regulations around the public cloud how to provide protection without stifling innovation

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  • Crisis Management, Regulation
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At AWS Summit London, our principle consultant, Bill Mew, discusses the regulatory environment around the public cloud and how we need to look to provide protection without stifling innovation. Bill met up with Dave Vellante and Susannah Streeter from The Cube at the 2019 AWS Summit in London for a lively discussion on the subject….

Masters of Data podcast on Digital Ethics

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  • Crisis Management, Digital Ethics, Regulation
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For some time Bill Mew, our principle consultant, has been calling for regulatory reform – not just in privacy and data protection, where we have seen GDPR and may soon see federal regulation in the US, but also in associated areas like facial recognition and AI. Bill is an advocate for seeking the right balance between…

Data security: reputation risk number one – article in IPRA Journal

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  • Crisis Management, Digital Ethics
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Philippe Borremans has had an article published in the International Public Relations Association (IPRA) Journal that focuses on the fact that data security risks have entered the reputation management and crisis communications field. The article draws on information previously published in a joint white paper by Philippe with Bill Mew (our two principal consultants) entitled “Brands,…

An Interview with Philippe Borremans

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  • Crisis Management, Meet the Team
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As an independent public relations consultant with  over 25 years experience specialising in crisis communications and online PR, Philippe is a recognised expert at helping clients navigate the sometimes stormy waters of reputation management. Philippe is one of the founders of Reputation & Co., a network of senior communications consultants active in Europe and Northern Africa....

An Interview with Bill Mew

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  • Crisis Management, Digital Ethics, Meet the Team
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A leading strategic advisor, Bill is widely published and provides strategic consulting on ‘gaining and retaining trusted brand status' - striking the right balance between digital transformation ‘changing the world’ and digital ethics ‘doing the right thing’. Bill has more broadcast airtime than almost any other technologist in the UK. He appears almost weekly on broadcast TV and...

When a breach occurs don’t expect any confidentiality or sympathy

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  • Crisis Management
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Some Crimes are seen as Victimless, but Hacking is unusual in being a crime where the Victim actually gets the Blame The Federation Against Copyright Theft (FACT) has fought a uphill battle for decades to convince consumers that video or music privacy isn’t a victimless crime. Even those of us who understand exactly what they…